TrueWin Terms & Conditions

Last updated: January 2026

1. Acceptance of Terms

By registering an account or using any part of the TrueWin service, you confirm you have read, understood and agree to be bound by these Terms & Conditions and our Privacy Policy.

2. Eligibility

You must be at least 18 years old and legally allowed to gamble in your jurisdiction. We may ask for documents to verify your identity and age at any time, and may restrict access where the law requires it.

3. Your Account

• You may hold only one account, registered with accurate personal details.
• You are responsible for keeping your login credentials secure.
• You must notify us immediately of any unauthorised use of your account.

4. Deposits and Withdrawals

Funds must come from a payment method registered in your own name. We release withdrawals once any identity checks are complete. Minimum and maximum limits may apply depending on the method.

5. Bonuses and Promotions

Every promotion carries its own rules, including wagering requirements that must be cleared before bonus funds can be withdrawn. Bonuses are for genuine play only, and we may withhold one where we detect abuse. See our Bonuses page for current offers.

6. Betting and Game Rules

All bets and game outcomes follow the specific rules of each market or game. Where there is an obvious error in odds or payouts, we reserve the right to void the affected bets.

7. Responsible Gaming

We offer tools to help you play within your limits. Please review our Responsible Gaming page and use these tools whenever you need them.

8. Prohibited Conduct

Fraud, collusion, automated tools and any attempt to manipulate games or bonuses are strictly forbidden and may lead to account closure and forfeiture of funds.

9. Limitation of Liability

TrueWin offers its service on an "as is" basis. So far as the law permits, we are not liable for losses arising from your use of the service beyond the funds in your account.

10. Changes to These Terms

We may revise these terms from time to time. We will flag significant changes, and continued use of the service means you accept the updated terms.

11. Contact

For any questions about these terms, contact our team via Contact & Support.